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Relief and Recovery - Hurricane Katrina
MILITARY ONESOURCE: 1-800-342-9647
Any military members or families in need of counseling services or Red Cross Armed Forces Emergency Service Centers may call the Military OneSource number above or visit their website
The web site has been set up to collect status and location information from military family members affected and/or displaced by Hurricane Katrina.
Hurricane Katrina Evacuation and Emergency Leave for Military Members and Their Families, for more information click here.
Soldiers, spouses, family members and all members of the Army Family who need assistance because of Hurricane Katrina should email the Well-Being Liaison Office at, or call the number above. For additional information, please visit the Army Hurricane Katrina website.
ARMY RESERVE HELPLINE:  1-877-464-9330
Army Reserve family members and soldiers affected by Hurricane Katrina can call the number above 24 hours a day. There is also a website,, where families of deployed/mobilized Army Reserve soldiers and Army Reserve civilians may provide their current contact information.
Families of Deployed Army National Guard Soldiers affected by Hurricane Katrina can call the number above and identify yourselves so that we may inform deployed Guardsmen of your situation. Website
Get answers to questions concerning Air Force hurricane operations by contacting the Air Force Personnel Center’s Personnel Readiness Center at 1-800-435-9941. Website

For questions that can’t be answered by AFPC, Reserve people may contact the AFRC headquarters staff at the following extensions by dialing toll free 1-800-223-1784: civilian personnel, 71206; personnel readiness center, 71262; family readiness director, 71241; chief personnel, 70390. The AFRC command center – open 24 hours a day, 7 days a week – is available at extension 70680.
All AFRC people assigned to New Orleans or Keesler Air Force Base, Miss. should check-in with their units immediately. Those assigned to the 926th Fighter Wing should call the command post at Barksdale AFB, La. at (318) 456-9233. Beginning Sept. 1, at 8 a.m., reservists and civilians assigned to the 403rd Wing may check in at 1-888-436-2246 extension 53177.  Website
This line will be staffed 24 hours by active duty Navy volunteers and will have connectivity with Navy, FEMA and other government agencies. They will try their very best to answer questions regarding the status of Navy family members, but please be aware that communication in the region is still inconsistent. For additional information, please visit the Navy website.
The hotline is being run by Military One Source. They are providing assistance to callers as required and are forwarding request for the status of effected service members to MARFORRES Headquarters at their new location aboard MOBCOM Kansas City. For additional information, please visit the Marine Corps Hurricane Katrina website.

(Coast Guard members and their families only).

MISSING COAST GUARD: 314-539-3900, ext. 2340

To inquire about Missing Coast Guardsmen and their families.
(Coast Guard members and their families only).

CIVILIAN EMPLOYEE PAY: 757-628-4766 or 4767

Civilian employees who do not receive their pay or are otherwise unable to access it should contact the Coast Guard Human Resources Servicing Office, Norfolk, VA at: 757-628-4766 or 4767.

For further information, please consult the Coast Guard Atlantic area website or the Armed Forces Legal Assistance website

American Red Cross
Charity Navigator  check the credibility of Charitable Organizations.
FEMA Listed Charities
Next of Kin Registry NOKR is designed as an emergency contact system to help if you or your family member is missing, injured or deceased. NOKR is a free service to the public as well as the Local and State agencies using the search service.
The Salvation Army
Special Report: Military Aids Relief Effort
Pentagon Channel - Video Update for Hurricane Katrina

provides up-to-date, critical information on DoD human resources related matters for employees and organizations affected by Hurricane Katrina. This site also gives instructions on Safe Havens for DoD civilians, dependents, and dependents of Military Members
A fact sheet posted on the site refers employees with questions to these email addresses and phone numbers:

General questions: or (703) 696-1615
Questions about pay and allowances: or call Dennis Turner at (703) 696-1284
Questions about benefits and entitlements: or call Johnny McLean at (703) 696-1202
OPM HELPLINE: 1-800-307-8298
The U.S. Office of Personnel Management (OPM) has established a toll-free assistance hotline number for current and retired federal employees and annuitants who have been impacted by Hurricane Katrina. The toll-free number will be open seven days a week during the hours of 7 a.m. and 9 p.m., Central Time. Federal employees with access to the internet can receive updated and important information on benefits, flexibilities and payroll at
U.S. Northern Command  support for Hurricane Katrina Disaster Relief
National Personnel Records Center, St. Louis  Obtain expedited copies of documents for Federal Civilian and Military Personnel.
Washington Headquarters Services offers information on how to give donations to Hurricane Katrina victims. Download Memorandum (PDF)
Federal Emergency Management Administration (FEMA) Registration line: 1-800-621-3362. Instructions for disaster assistance.  has an extensive list of links to find loved ones, victim assistance, how to help, disaster cleanup, and agency resources.
Centers for Disease Control and Prevention  is coordinating key health and safety information for individuals, responders, and health professionals for all federal agencies.
U.S. Postal Service is reconnecting displaced and evacuated Hurricane Katrina victims with their mail. Hurricane victims in areas without telephone service or internet access should go to the nearest post office, complete a change-of-address form, and submit it to a postal retail associate at the counter or mail it. For more information visit or call 1-800-ASK-USPS (1-800-275-8777).
The Postal Service is working to set up special ZIP codes for sites being used to house evacuees. Postal employees at those locations are assisting people with the Change of Address process.  portal website for information and assistance.   website for the U.S. General Services Administration. Hotlines: (404) 224-2222 serving Florida, Georgia, Alabama, Mississippi, Tennessee, South Carolina, North Carolina, and Kentucky; AND (817) 978-2210 serving Louisiana, Texas, Arkansas, Oklahoma, and New Mexico. These hotlines are currently open to federal customers 24 hours a day.
USA Freedom Corps website provides volunteer information.
Alabama Office of Homeland Security
Alabama Emergency Management Agency
Alabama Hospital Contacts
Florida Division of Emergency Management  24 hour emergency line: 800-342-3557
Florida Department of Transportation  traffic warnings and updates
Florida Department of Health
Louisiana Office of Homeland Security phone numbers for FEMA Disaster Assistance, state road closures.
Louisiana State Police
Louisiana Department of Health and Hospitals
American Red Cross, Southern Louisiana Chapter  shelter and relief information, how to contact family members.  Times-Picayune Online Newspaper for the city of New Orleans, La. including road closures, parish information, emergency contact phone numbers.
New Orleans Missing Persons Forum  provided by
Mississippi Emergency Management Agency  24 hour emergency line: 800-222-6362
Mississippi Department of Transportation  road closure, travel information
Mississippi Office of Homeland Security
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